Terms and Conditions: Couples Retreat

1. Booking & Payment

  • A 50% deposit is required to secure your booking.
  • Full payment must be received at least 30 days before your arrival date.
  • Payment can be made via bank transfer, or approved payment platforms.
  • Bookings made within 30 days of arrival require full payment upfront.

2. Cancellation Policy

  • Cancellations made more than 30 days before arrival are eligible for a full refund minus a 10% administrative fee.
  • Cancellations made 15–30 days before arrival will receive a 50% refund.
  • Cancellations made within 14 days of arrival are non-refundable.
  • No-shows or early departures are non-refundable.

3. Modifications

  • Date changes are allowed up to 21 days before check-in, subject to availability.
  • Any price differences due to seasonal rates or upgrades will be the responsibility of the guest.

4. Package Inclusions

The package includes:

  • 7 nights in a hillside cabin at Lush Marigot or similar accommodation
  • Daily breakfast, couples massage, welcome token
  • Professional photoshoot
  • Rum distillery and chocolate workshop tours
  • Sulphur springs and waterfall excursion
  • Gros Islet Street Party and shopping tour
  • Round-trip airport transfers in a luxury vehicle

All inclusions are subject to availability and may be substituted with a similar experience in case of unforeseen circumstances.

5. Exclusions

  • Airfare to and from Saint Lucia
  • Lunches, dinners, snacks, and alcoholic beverages unless otherwise specified
  • Personal expenses, souvenirs, and optional activities not included in the package

6. Travel Insurance

  • Guests are strongly encouraged to obtain comprehensive travel insurance to cover medical emergencies, cancellations, delays, and lost belongings.

7. Health & Safety

  • All activities adhere to local health and safety standards.
  • Guests are responsible for informing us of any medical or dietary restrictions in advance.

8. Force Majeure

  • We are not liable for cancellations or changes due to natural disasters, pandemics, flight disruptions, or other events beyond our control.

9. Liability

  • Participation in excursions and activities is voluntary and at the guest’s own risk.
  • We are not responsible for injury, loss, or damages not directly caused by our negligence.