Terms and Conditions: Couples Retreat
1. Booking & Payment
- A 50% deposit is required to secure your booking.
- Full payment must be received at least 30 days before your arrival date.
- Payment can be made via bank transfer, or approved payment platforms.
- Bookings made within 30 days of arrival require full payment upfront.
2. Cancellation Policy
- Cancellations made more than 30 days before arrival are eligible for a full refund minus a 10% administrative fee.
- Cancellations made 15–30 days before arrival will receive a 50% refund.
- Cancellations made within 14 days of arrival are non-refundable.
- No-shows or early departures are non-refundable.
3. Modifications
- Date changes are allowed up to 21 days before check-in, subject to availability.
- Any price differences due to seasonal rates or upgrades will be the responsibility of the guest.
4. Package Inclusions
The package includes:
- 7 nights in a hillside cabin at Lush Marigot or similar accommodation
- Daily breakfast, couples massage, welcome token
- Professional photoshoot
- Rum distillery and chocolate workshop tours
- Sulphur springs and waterfall excursion
- Gros Islet Street Party and shopping tour
- Round-trip airport transfers in a luxury vehicle
All inclusions are subject to availability and may be substituted with a similar experience in case of unforeseen circumstances.
5. Exclusions
- Airfare to and from Saint Lucia
- Lunches, dinners, snacks, and alcoholic beverages unless otherwise specified
- Personal expenses, souvenirs, and optional activities not included in the package
6. Travel Insurance
- Guests are strongly encouraged to obtain comprehensive travel insurance to cover medical emergencies, cancellations, delays, and lost belongings.
7. Health & Safety
- All activities adhere to local health and safety standards.
- Guests are responsible for informing us of any medical or dietary restrictions in advance.
8. Force Majeure
- We are not liable for cancellations or changes due to natural disasters, pandemics, flight disruptions, or other events beyond our control.
9. Liability
- Participation in excursions and activities is voluntary and at the guest’s own risk.
- We are not responsible for injury, loss, or damages not directly caused by our negligence.